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Frequently Asked Questions

📦 SHIPPING TIMELINES

Greeting Card orders are shipped either same or next day.

Personalized Pencils and Personalized Notecards are shipped within 1-3 business days.

Shipping is USPS Ground Advantage and takes approximately 1-6 business days. Shipping times are not guaranteed. Delivery time depends on various factors including weather and distance from Texas.

If you would like help with expedited shipping, please contact hello@thepositivepencilco.com

We offer free shipping over $50. All items under $50 are shipped USPS Ground Advantage (with tracking) for $5.95.

↩️ RETURN POLICY

Since most of the products are personalized, we do not offer a return policy. However, we are here to help so if there is an issue with your order, please contact us hello@thepositivepencilco.com and we will make it right for you.